Basic API Access

[LunaLust Support]

Hi there,

We applied for basic API access for our MCC 857-309-4891 a bit over a month ago.

We have not heard back and neither did we get assigned a case number when we originally applied.

Would you please be able to assist on this matter?

Thank you!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.

• Google Ads Manager Account (MCC) ID:  857-309-4891
• Case ID: Not received

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rz19l:ref"

Thanks,
 

Google Ads API Team

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[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted the form for basic access to the developer token and haven't received a response. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.
Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID:  857-309-4891

• Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rz1BS:ref"

Thanks,
 

Google Ads API Team

[LunaLust Support]

Hi again,

Unfortunately, we have not been provided with a case id.

We also tried to contact the Google Ads API support team 2 weeks ago with no luck.

As such, we made a post on this forum.

Best,

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

I would like to inform you that the case Id will be present in the auto generated email from the compliance team after submitting the application form. 

Kindly note that the concerns related to access requests are out of scope for the Google Ads API support team, as our team specializes in Google Ads API related concerns and technical implementations only. 

@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case Id.

Summary:
The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 857-309-4891

• Case ID: requested