AdWords API MediaService returns Streaming URL for video but cannot be visited

[weijie ding]

I can get the streaming url by MediaService using AdWords API, but the url cannot be visited.

Give an example: http://youtube.com/get_video?video_id=D26eeKrnI8U&ts=1626319113255&t=Qwf7-5vnC_7aVE8qxgvapbly8cQ&gad=1&source=YouTubeVideoUrl

[Google Ads API Forum Advisor]

Hello,

Thanks for reaching out. Can you please provide us with the complete SOAP request and response so that we can take a closer look at this issue?

Thanks,
Matt
Google Ads API Team

Matt Google Ads API Team

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[weijie ding]

Hello,

I just follow this example but select all video fields.

And this is one of the video response,

{
    "mediaId": 82052531173,
    "readyToPlayOnTheWeb": true,
    "name": "collect data",
    "creationTime": "20210715 112331 Asia/Taipei",
    "mediaIdSpecified": true,
    "typeSpecified": true,
    "urls": [
        {
            "keySpecified": true,
            "key": 3,
            "value": "https://ytimg.googleusercontent.com/vi/Ov2TZiYiRjQ/default.jpg"
        }
    ],
    "mimeTypeSpecified": false,
    "MediaType": "Video",
    "durationMillis": 39000,
    "referenceId": 4250715690243343924,
    "streamingUrl": "http://youtube.com/get_video?video_id=c&ts=1626406126893&t=2lXQlTSdWtyFIofmFMuyTc7ZgBU&gad=1&source=YouTubeVideoUrl",
    "advertisingId": "",
    "fileSize": 0,
    "youTubeVideoIdString": "Ov2TZiYiRjQ",
    "dimensions": null,
    "industryStandardCommercialIdentifier": "",
    "durationMillisSpecified": true,
    "type": 5,
    "referenceIdSpecified": true,
    "readyToPlayOnTheWebSpecified": true,
    "fileSizeSpecified": true,
    "sourceUrl": ""
}

But the streamingUrl can not be visited.

Thanks,

Weijie

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[weijie ding]

Do you have any progress of the issue? Or can I expect a ETA for your solution?

[Google Ads API Forum Advisor]

Hi Weijie,

I work with Matt and let me provide support to your concern.

It appears that you did not receive the reply sent by my colleague. However, so that we can further investigate, could you provide the following details via Reply privately to author?

• The customer ID and where to find this video in your account so we can take a closer look
• Complete SOAP request and response logs where we can see the streaming URL that you've mentioned on your initial post

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[Google Ads API Forum Advisor]

Hi,

I work with Ernie and will assist you. I raised with my team a request for further explanation what the streamingUrl is used for and for better documentation what to do with the youTubeVideoIdString and you may monitor type Video (v201809) for an update. I had sent you an email about this on July 23, in case you missed it I am posting it here. Note that streamingUrl isn't in the new API. If you have a need for streamingUrl which isn't solved yet please get back to us.

Regards,

Aryeh Baker Google Ads API Team

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[weijie ding]

Yes, I still need the streamingUrl can be played normally, and what do you mean the further explanation what the streamingUrl is used for, is there any limitation? Or can you explain it here first so that I can understand the reason?

[Google Ads API Forum Advisor]

Hi Weijie,

Thank you for all the information that you have provided so far.

Before I raise this issue to the rest of our team to further discuss the streamingUrl field, could you provide the complete SOAP request and response logs, and requestId, that my colleague Ernie earlier requested?

If you haven't yet, you can enable logging by going to the Github documentation of your chosen client library. As an example, here is the logging guide for the Java client library.

Once enabled, you may then send the logs of your MediaService.get() request via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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[weijie ding]

Hi,

Have you got my reply of SOAP request and response? 

I want to check the progress of this issue.

Thanks,

Weijie

[Google Ads API Forum Advisor]

Hi Weijie,

Thank you following up.

It appears that you did not receive the reply that we sent privately. Our team was able to receive the SOAP logs that you provided and we are currently checking the issue to address it. Rest assured that someone from the team will reach out to you when there is any updates.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[weijie ding]

Hi, 

Please send your progress here if you have any updates, I have no idea why I cannot receive your reply in email.

Thanks,

Weijie