API basic access application status

[PM VA]

Hello,

We've applied for basic access api some time ago, we have yet to hear back. We were under the impressions we'd receive some type of response within 3 days. 

MCC: 247-761-2552

CASE ID: not received. 

Please advise, thank you!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
• The type of access which you have requested for?

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 247-761-2552
• Cases ID: requested
• Access type: Basic

Do reach out to the Google Ads API support team, for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rYiVV:ref"

Thanks,
 

Google Ads API Team

[PM VA]

We have not yet received a case id. Please advise.

Thanks 

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Since the access requests are handled by the Google Ads API Compliance team, they are actively addressing the matter and please note that access-related issues are beyond our current scope. Looping the Compliance team back to this thread for further assistance. 

@Compliance team, please assist with the user's query.