Placement Performance Report - Zero data

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Daniel Garstin

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Jul 7, 2021, 10:49:55 AM7/7/21
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Hey there,

Performance placement reports have suddenly started returning zero metrics data for some of our most recent campaigns. For example I can see on the adwords UI that there are thousands of impressions for a placement, however the reporting api returns zero impressions. Can you advise?

Many thanks


Google Ads API Forum Advisor

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Jul 7, 2021, 10:59:43 PM7/7/21
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Hello Daniel,

Thank you for raising this to us.

With regard to fetching metrics from reports, any results coming from the API should match what's on the UI. For our team to further check on this, could you share with us the following details below?

Please send the requested details via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

As an aside, as per this blog post, the Placement Performance Report for the AdWords API and Google Ads scripts will exclude automatic placements according to data retention policy changes. Afterwards, the Placement Performance Report will only contain the data for managed and excluded placements at the ad group level. Could you check on that blog and see if that answers your question as to why the API is returning empty results?

Regards,

Google Logo
Mark Kevin Albios
Google Ads API Team
 


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Daniel Garstin

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Jul 9, 2021, 7:04:25 AM7/9/21
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 .Select(*select_list)
.From('PLACEMENT_PERFORMANCE_REPORT')
.Where('AdNetworkType1').In('YOUTUBE_WATCH')
.Build())

All metric values are zero even though in UI they are populated

Daniel Garstin

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Jul 9, 2021, 7:05:05 AM7/9/21
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select_list = ('CampaignId', 'CampaignName', 'CampaignStatus', 'AdGroupId', 'AdGroupName', 'AdGroupStatus', 'Id', 'Status', 'AccountCurrencyCode', 'Criteria', 'CriteriaDestinationUrl', 'AdNetworkType1', 'Impressions', 'Clicks', 'Cost', 'AverageCost',
'VideoViews', 'VideoViewRate', 'Ctr', 'AverageCpm', 'AverageCpc', 'AverageCpv', 'Engagements', 'EngagementRate', 'VideoQuartile100Rate', 'VideoQuartile75Rate', 'VideoQuartile50Rate', 'VideoQuartile25Rate', 'Impressions', 'Interactions', 'InteractionRate')

Daniel Garstin

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Jul 9, 2021, 7:07:59 AM7/9/21
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Here is a screenshot showing that the placements for the campaign are getting metrics
Screenshot 2021-07-09 at 12.06.07.png

Google Ads API Forum Advisor

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Jul 13, 2021, 2:57:04 PM7/13/21
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Hi Daniel,

I work with Mark and will assist you. To help you on this we will need the full request/response logs of the query. You may send this privately, or alternatively, you may send it via our testing alias googleadsa...@google.com with a post on this thread once you have done so.

Regards,

Google Logo
Aryeh Baker
Google Ads API Team
 


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evgeniy....@improvado.io

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Jul 13, 2021, 10:47:51 PM7/13/21
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Hi there,

Daniel, try to request your lost data from AUTOMATIC_PLACEMENTS_PERFORMANCE_REPORT

Google Ads API Team, it will be greats to place the info about these changes into the PLACEMENT_PERFORMANCE_REPORT description.

Best regards,
Eugene

Google Ads API Forum Advisor

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Jul 15, 2021, 1:39:47 AM7/15/21
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Hi All,

I am also a member of Google Ads API / AdWords API team and let me provide support to your concern.

@Daniel, since you are using AdWords API and you've already provided the report definition of the report, you may just confirm if the targeted placements in your campaigns or automatic placements are the one that is not included in the report. If automatic placements, then please see this blog post that my colleague, Mark Kevin, has provided that discussed the automatic placements will no longer be included in the said report. If targeted placements in your campaigns, then please provide the sample placements and your customer ID instead via Reply privately to author option to further investigate.

@Eugene, the documentation of Placement Performance Report before included the automatic placements in the values that will be returned. Now, it is already removed and it is focus on managed placements only. With this, the documentation of Placement Performance Report is already updated.

Regards,
Google Logo
Ernie John Blanca Tacata
Google Ads API Team
 


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