Test account cannot be created

knepp harr

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Jan 9, 2024, 3:16:53 AM1/9/24

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According to the requirements, I created a test manager account, but, when I create a test account from the test manager account,He asked me to associate with other manager accounts!

Google Ads API Forum Advisor

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Jan 9, 2024, 8:05:54 AM1/9/24

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Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your query, I understand that you are getting an issue while creating the test account from the test manager account.

I will check with our team regarding your issue and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rVUTH:ref"

Thanks,

Google Ads API Team

Kevin

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Jan 11, 2024, 8:14:06 PM1/11/24

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I'm seeing the same thing on my test account.

This comes as a surprise because these requirements didn't exist for test accounts last year.

I'd love to understand more about this change - please reach out to me as well.

Google Ads API Forum Advisor

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Jan 11, 2024, 10:28:08 PM1/11/24

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Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you are getting an issue while creating the test account from the test manager account.

I will check with our team regarding your issue and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.

If you have any further queries related to the Google Ads API, please open a new forum thread.

Kevin

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Jan 18, 2024, 2:05:57 PM1/18/24

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Hi,

It's been around a week - any update on this?

Thanks,

Kevin

Google Ads API Forum Advisor

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Jan 18, 2024, 5:11:41 PM1/18/24

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Hi Kevin,

Thank you for getting back to us.

Kindly note that we are aware of this issue and the team is working on the fix and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated.

knepp harr

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Jan 19, 2024, 1:33:59 AM1/19/24

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Hi kevin,

Sorry, I did not check the forum in time. Regarding this issue, in fact, you can create a test user through code, so that you will not require the existing account to be associated

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