Device id upload to device audience stuck in Running state

[Paid Media]

Hi

I am trying to upload the device ids to device-based audiences using the asynchronous API. The first API call to submit the job and run it is getting successful.

But this job is stuck in running state for more than 10 days. I have tried to replicate this scenario multiple times and every time I am observing the same behavior that jobs are stuck in a Running state forever.

Could you please look into this and let me know why these jobs are getting stuck in Running?

I will be providing logs of requests and responses in a follow-up message.

[Google Ads API Forum Advisor]

Hi Paid,

Thank you for reaching out to us.

To investigate the issue further, could you please provide the complete request and response logs, with the request-id?  You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Thanks,

Nirmita Google Ads API Team

 

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[Ngon Nguyen]

Chào mừng bạn đến với bảng nhớ tạm của Gboard, bất kỳ văn bản nào bạn sao chép sẽ được lưu tại đây.Sử dụng biểu tượng chỉnh sửa để ghim, thêm hoặc xóa đoạn.Nhấn vào một đoạn để dán vào hộp văn bản.Chạm và giữ một đoạn để ghim đoạn đó. Các đoạn đã bỏ ghim sẽ bị xóa sau 1 giờ.

Vào 15:04, Th 5, 17 thg 3, 2022 Paid Media <paid.m...@gmail.com> đã viết:

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