Unable to get data from Customer Account

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Kuhan Kumar

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Jun 1, 2022, 12:50:09 AM6/1/22

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Hi Support,

My Request ID: sMml7dd7H-5KtX5qv7OVBw

Can I know why I get PERMISSION_DENIED when accessing Customer Account? When I view using Google Ads Manager, I can access it. No problem at all.

Is there something that I not following?

My manager account: 4051124311

My customer account: 1654377220

Google Ads API Forum Advisor

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Jun 1, 2022, 2:17:45 AM6/1/22

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Hi Kuhan,

Thank you for reaching the Google Ads API support team. My name is Sherwin and I hope that you are doing well today.

With regards to your concern, Kuhan, the USER_PERMISSION_DENIED error occurs when authenticating as a user with access to a manager account but not specifying login-customer-id in the request. With this, you need to specify the login-customer-id as the manager account ID without hyphens (-). Client libraries have built in support for this, or see our guide.

If you have further concerns, please do not hesitate to reply on this thread.

Best regards,

Sherwin Vincent
Google Ads API Team