uploadClickConversions api call is not responding

[Puspendra Srivastava]

Hi, 

I have basic access for my developer token. When I am trying to upload the click conversion, api call is getting hang (not responding). Could someone please help?

Thanks,

Puspendra

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Could you please elaborate more on your issue with reference to the click conversion uploads and provide us with the relevant details on "api call is getting hang" to assist you further.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJlIS:ref" (ADR-00245497)

Thanks,
 

Google Ads API Team

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[Puspendra Srivastava]

MCC - 1329268425

Customer Id - 1963690662

[Google Ads API Forum Advisor]

Hi,

Kindly note that there is no issue with the API end point (uploading conversions) from the Google Ads API. In order to investigate your issue further, kindly provide us with the complete API logs (request and response logs with request-id and request header) generated at your end to better assist you further. 

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.