Getting UNEXPECTED_INTERNAL_API_ERROR when doing exemption requests.

[Peer Jakobsen (AdWords API Guru)]

Hi,

I have an issue where we sometimes cannot do a keyword exemption
request without getting the internal error.

In a particular example I try to add 45 keywords and 3 of them fail
with an editorial error. If I send back the 45 keyword operation with
3 exemption requests then it will fail with an internal error.

The weird thing is that if I send the 42 keywords first and then send
the 3 keywords separately (still including their exemption requests)
then the API does not fail.

The soap trace is rather big, so if you need them, then I can email
them directly.

Thanks,

Peer Jakobsen

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[AdWords API Advisor]

Hi Peer,

If you just send me the requestId of the first failed request I look
up the rest of the information in the logs.

Best,
- Eric Koleda, AdWords API Team

On May 10, 5:34 pm, "Peer Jakobsen (AdWords API Guru)"

<peer.jakob...@gmail.com> wrote:
> Hi,
>
> I have an issue where we sometimes cannot do a keyword exemption
> request without getting the internal error.
>
> In a particular example I try to add 45 keywords and 3 of them fail
> with an editorial error. If I send back the 45 keyword operation with
> 3 exemption requests then it will fail with an internal error.
>
> The weird thing is that if I send the 42 keywords first and then send
> the 3 keywords separately (still including their exemption requests)
> then the API does not fail.
>
> The soap trace is rather big, so if you need them, then I can email
> them directly.
>
> Thanks,
>
> Peer Jakobsen
>
> --
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

> Also find us on our blog and discussion group:http://adwordsapi.blogspot.comhttp://groups.google.com/group/adwords-api

[Peer Jakobsen (AdWords API Guru)]

Hi Eric,

Thanks for looking into this.

<ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/
v200909">
<requestId>c713ac1d1c358b07c270f63da0e8c2a6</requestId>
<operations>3</operations>
<responseTime>2444</responseTime>
<units>45</units>
</ResponseHeader>


Cheers,

Peer

On May 12, 7:49 am, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:

[AdWords API Advisor]

Hi Peer,

This error is caused by a problem server-side, and unfortunately there
isn't anything you can do to work around it. The core engineering
team is aware of the issue and is looking into it. At this time I
don't have an estimate of when the issue will be resolved.

Best,
- Eric

On May 12, 1:48 pm, "Peer Jakobsen (AdWords API Guru)"

[Peer Jakobsen (AdWords API Guru)]

Thanks for the update Eric,

I'll change our code into doing two mutates, operations with and
without the exemption requests.

Best,

Peer