Get remarketing/whitelist/customer match status of an account

[Derek Dyer]

Context

I want to allow users of an app to create a customer list. This requires customer match to be enabled for an account.

https://ads-developers.googleblog.com/2018/11/update-to-customer-match-requirements.html

Throughout my traversal of the API docs, I have come to understand that associated terms with customer match are 'whitelist' and 'remarketing'

Currently, the only way I can find out if a user's account is customer match enabled is to attempt to create a list. This is the response from attempting to create a list:

ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA

I'd rather inform a user that they are not able to create a list before they try to create one.

My Question

Is there an API call I can make that will inform me of a given account's status with regards to, ideally 'customer match' but I suspect 'whitelist' or 'remarketing' would be sufficient.

[Google Ads API Forum Advisor Prod]

Hi Derek,

Thank you for reaching out. Unfortunately, there is no API call that will show if an account is whitelisted for remarketing. If you whitelist a manager account, all of the client accounts under it will be whitelisted as well so if all of your user's accounts are under your account, you can just whitelist your account. If you have a Google Account Manager, they can check which accounts are whitelisted.

Regards,
Mitchell
Google Ads API Team

ref:_00D1U1174p._5004Q1zqNHJ:ref

[Derek Dyer]

Hello Mitchell,

Thank you for the prompt response.

As a last ditch effort, is there any get-type request that you can think of that doesn't create/update a record but does require a whitelist status?

My thinking is I could arbitrarily make the call, get the error and alert my user that they need to speak with their account manager.

Cheers!

Derek

[Google Ads API Forum Advisor Prod]

Hi Derek,

Unfortunately the whitelists are service specific so being whitelisted for user lists is different from being whitelisted for other services such as BudgetOrderService for example.

[Derek Dyer]

Ok, I understand. Thank you for getting back to me. I appreciate it.