Basic Level API Access - 3 Weeks and Waiting

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Raymond Attipa

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Dec 12, 2023, 9:44:20 AM12/12/23
to Google Ads API and AdWords API Forum
Hi,

I applied over 3 weeks ago and have still not heard back.  We are almost complete with the full integration and have tested successfully with our Test Account.  We would love to go live ASAP but need the Basic Access approval.

The MCC ID is 140-496-4366

Please let me know what is delaying this process.

Thanks,
Ray

Google Ads API Forum Advisor

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Dec 12, 2023, 11:21:42 AM12/12/23
to r...@dukedigitalgroup.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that your issue is that you applied for API - Basic Access, but you have not received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request. Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 140-496-4366
  • Cases ID: requested
  • Access type: Basic Access
Do reach out to the Google Ads API support team, for any queries related to the API. You can send the details via Reply privately to the author option, or direct private reply to this email.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r1Lah:ref"

Thanks,
 
Google Logo Google Ads API Team

 

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