Different cost/clicks for RSA when querying on ad_group_ad vs keyword_view resource

[Per Fagrell]

Hello

We have a customer who has 2 identical campaigns running in Holland and France respectively. These are Responsive Search Ads. The dutch campaign is reporting the same cost and number of clicks when querying the ad_group_ad and keyword_view resources. However the french campaign is showing some ads being significantly lower in clicks and cost when querying the keyword_view resource compared to the ad_group_ad resource. 

Why would these values differ, since there are no dynamic assets etc, to our knowledge?

Best regards

Per Fagrell

Developer @ Funnel

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you're seeing some value difference when querying the keyword_view resource compared to the ad_group_ad resource. In order to investigate the issue further, please provide us with the complete API logs (request and response with request-id and request header) generated at your end of both keyword_view and ad_group_ad resource. Also, the uncropped UI screenshot of the keyword_view and ad_group_ad resource which you retrieved via the API.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02ry4Ba:ref"

Thanks,
 

Google Ads API Team