GBRAID offline conversions accepted but still 0 in reports

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amt

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Jul 17, 2025, 1:52:02 AM7/17/25
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(Translated by ChatGPT.)
Hello Google Ads API team,

I’m facing an issue where GBRAID-keyed offline conversions are
successfully accepted via UploadClickConversions but after the documented 72-hour window they’re still 0 in both “Conversions by conversion time” and “All conversions” columns.

### Question
Is there any additional requirement for GBRAID offline conversions to appear in reporting, other than counting_type = Every and conversion_date_time ≤ 72 h ago?

Thank you!

=========
Google Ads API チームの皆さま、こんにちは。

UploadClickConversionsにて、GBRAIDをキーとしたオフラインコンバージョンをアップロードしたところ、インポートは完了したようです。
しかし、ヘルプで案内されている72時間以上経過しても、レポート列「コンバージョン(コンバージョン日時)」および「すべてのコンバージョン」に件数が表示されません。
※スクリンショットのエラー分は、同じCVを複数回インポートしたためかと思います。

### ご質問
Counting typeをEveryに設定し、72時間以上待ってもレポートに反映されない場合、他に確認すべき内容はありますか?

ご確認をよろしくお願いいたします。

amt

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Jul 17, 2025, 1:52:15 AM7/17/25
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スクリーンショット 2025-07-17 13.23.33.png
スクリーンショット 2025-07-17 13.23.19.png

Google Ads API Forum Advisor

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Jul 17, 2025, 6:19:56 AM7/17/25
to amata....@gmail.com, adwor...@googlegroups.com

Hi,

Thank you for reaching out to the Google Ads API support team.

This product officially offers support in English only. It would be best to reply in English if you can. If not, we will try to use Google Translate to support you as best as we can.

From the  provided screenshot, I noticed that you are getting ONE_PER_CLICK_CONVERSION_ACTION_NOT_PERMITTED_WITH_BRAID error which means conversion actions which use the one-per-click counting type cannot be used with gbraid or wbraid. Having said that, I would suggest using different counting type, specifically the MANY_PER_CLICK. In addition, you can use this conversion_action report to retrieve and check conversion action instances.

And I can see the provided screenshot is cropped, so we cannot see the Google Ads customer ID, so could you please provide us with an uncropped UI screenshot with visible Google Ads customer Id with the associated conversion action to further investigate your issue? 

You can send the details via Reply privately to the author option, or direct private reply to this email.


Thanks,
 
Google Logo Google Ads API Team

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[2025-07-17 10:18:49Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01svwWt:ref" (ADR-00319160)



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