Suddenly not able to mutate?

[phoom...@acommerce.asia]

Hello, I was using the adgroupservice->mutate function for a while up until today. Here's the error I got:

[2017-09-05 18:09:19] AW_SOAP.WARNING: clientCustomerId=761-847-2146 operations=

1 service=AdGroupService method=mutate responseTime=237 requestId=0005586f4044d4

200a626e019b0064e9 server=adwords.google.com isFault=1 faultMessage=[OperationAc

cessDenied.ACTION_NOT_PERMITTED @ class com.google.ads.api.serviceimpls.campaign

mgmt.adgroup.MutateAction]

[2017-09-05 18:09:19] AW_SOAP.NOTICE: POST /api/adwords/cm/v201708/AdGroupServic

e?wsdl HTTP/1.1

Host: adwords.google.com

Connection: close

User-Agent: PHP-SOAP/7.1.7

Content-Type: text/xml; charset=utf-8

SOAPAction: ""

Content-Length: 776

Authorization: REDACTED

<?xml version="1.0" encoding="UTF-8"?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xm

lns:ns1="https://adwords.google.com/api/adwords/cm/v201708"><SOAP-ENV:Header><ns

1:RequestHeader><ns1:clientCustomerId>761-847-2146</ns1:clientCustomerId><ns1:de

veloperToken>REDACTED</ns1:developerToken><ns1:userAgent>unknown (AwApi-PHP, goo

gleads-php-lib/29.0.0, PHP/7.1.7)</ns1:userAgent><ns1:validateOnly>false</ns1:va

lidateOnly><ns1:partialFailure>false</ns1:partialFailure></ns1:RequestHeader></S

OAP-ENV:Header><SOAP-ENV:Body><ns1:mutate><ns1:operations><ns1:operator>SET</ns1

:operator><ns1:operand><ns1:id>39639838285</ns1:id><ns1:status>PAUSED</ns1:statu

s></ns1:operand></ns1:operations></ns1:mutate></SOAP-ENV:Body></SOAP-ENV:Envelop

e>

HTTP/1.1 500 Internal Server Error

Content-Type: text/xml; charset=UTF-8

Date: Tue, 05 Sep 2017 11:08:46 GMT

Expires: Tue, 05 Sep 2017 11:08:46 GMT

Cache-Control: private, max-age=0

X-Content-Type-Options: nosniff

X-Frame-Options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

Server: GSE

Alt-Svc: quic=":443"; ma=2592000; v="39,38,37,35"

Accept-Ranges: none

Vary: Accept-Encoding

Connection: close

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Head

er><ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201708"><re

questId>0005586f4044d4200a626e019b0064e9</requestId><serviceName>AdGroupService<

/serviceName><methodName>mutate</methodName><operations>1</operations><responseT

ime>237</responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><fau

ltcode>soap:Server</faultcode><faultstring>[OperationAccessDenied.ACTION_NOT_PER

MITTED @ class com.google.ads.api.serviceimpls.campaignmgmt.adgroup.MutateAction

]</faultstring><detail><ApiExceptionFault xmlns="https://adwords.google.com/api/

adwords/cm/v201708"><message>[OperationAccessDenied.ACTION_NOT_PERMITTED @ class

 com.google.ads.api.serviceimpls.campaignmgmt.adgroup.MutateAction]</message><Ap

plicationException.Type>ApiException</ApplicationException.Type><errors xmlns:xs

i="http://www.w3.org/2001/XMLSchema-instance" xsi:type="OperationAccessDenied"><

fieldPath></fieldPath><trigger></trigger><errorString>OperationAccessDenied.ACTI

ON_NOT_PERMITTED</errorString><ApiError.Type>OperationAccessDenied</ApiError.Typ

e><reason>ACTION_NOT_PERMITTED</reason></errors></ApiExceptionFault></detail></s

oap:Fault></soap:Body></soap:Envelope>

PHP Fatal error:  Uncaught Google\AdsApi\AdWords\v201708\cm\ApiException: [Opera

tionAccessDenied.ACTION_NOT_PERMITTED @ class com.google.ads.api.serviceimpls.ca

mpaignmgmt.adgroup.MutateAction] in C:\Users\Phoomipat.u\Desktop\Atkins\adwordAp

i\googleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection.php:39

Stack trace:

#0 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\Common\Util\Reflection.php(39): ReflectionClass->newInstanceArgs(

Array)

#1 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\Common\AdsSoapClient.php(165): Google\AdsApi\Common\Util\Reflecti

on->createInstance('Google\\AdsApi\\A...', Array)

#2 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\Common\AdsSoapClient.php(130): Google\AdsApi\Common\AdsSoapClient

->parseApiExceptionFromSoapFault(Object(SoapFault))

#3 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\AdWords\v201708\cm\AdGroupS in C:\Users\Phoomipat.u\Desktop\Atkin

s\adwordApi\googleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection

.php on line 39

Fatal error: Uncaught Google\AdsApi\AdWords\v201708\cm\ApiException: [OperationA

ccessDenied.ACTION_NOT_PERMITTED @ class com.google.ads.api.serviceimpls.campaig

nmgmt.adgroup.MutateAction] in C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\goo

gleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection.php:39

Stack trace:

#0 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\Common\Util\Reflection.php(39): ReflectionClass->newInstanceArgs(

Array)

#1 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\Common\AdsSoapClient.php(165): Google\AdsApi\Common\Util\Reflecti

on->createInstance('Google\\AdsApi\\A...', Array)

#2 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\Common\AdsSoapClient.php(130): Google\AdsApi\Common\AdsSoapClient

->parseApiExceptionFromSoapFault(Object(SoapFault))

#3 C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src

\Google\AdsApi\AdWords\v201708\cm\AdGroupS in C:\Users\Phoomipat.u\Desktop\Atkin

s\adwordApi\googleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection

.php on line 39

I haven't changed anything regarding the access/authorization and this has left me puzzled for over a day.

[Bharani Cherukuri (AdWords API Team)]

Hello, 

Based on the logs, OperationAccessDenied.ACTION_NOT_PERMITTED error is encountered when you don't have an authorization to invoke the service methods (get, mutate, etc.). It is possible that you're using the credentials with read-only login to create ads. You will need to have either a standard or administrative access level to make changes to your account. 

If you continue to have an issue with this, could you provide us the email address associated to the refresh token via Reply privately to author option, so we can take a look.

Regards,

Bharani, AdWords API Team.