Error: Server raised fault: 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro'

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ci...@channable.com

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Apr 17, 2018, 5:12:22 PM4/17/18
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Hi there,

We ran into this problem when trying to update campaigns. Following the documentation on common errors I had to post this on this Forum, because we retried many times and some tries are successful but others keep failing.  

Some background info: This problem started on April 15th. We try to update campaigns/adgroups for this account etc. every 2 hours. This worked allright for a few months, but now it crashes regularly on an Unexpected Internal API Error without further information.

I was hoping someone here can help us find what's going wrong. If you need more information from me to investigate this issue further just ask!

Best regards!

Luis Xander Talag (AdWords API Team)

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Apr 17, 2018, 11:09:55 PM4/17/18
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Hi Ciel,

The common cause of the error InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to temporary resource related issues in the AdWords API server or the API isn't functioning correctly due to a bug. To further investigate this, could you provide the complete SOAP request and response logs when you encountered the error including your CID? Please reply via Reply privately to author

Thanks and regards,
Luis
AdWords API Team
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