I'm waiting to hear back about my API application! Help!

[meo neomeo]

Hello Team,

I had submitted the Google Ads API developer token Basic Access Application on Oct 1th, 2023. It has been more than 3 weeks since then neither I have received any application acknowledgement email nor I have received a basic access token permission. 

We really need to get this access in order to improve our internal analytics and reporting urgently.

Please do contact me if there is any problem.

The details of my API access application are as below.

· Google Ads Manager Account (MCC) ID: 636-611-7458

· Access level: Basic API access

Can you please give me the permissions as fast as possible?

Best Regards,

Chloe

[Google Ads API Forum Advisor]

Hi Chloe,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access with the below details.

• Google Ads Manager Account (MCC) ID: 636-611-7458

• Case ID: Requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qCCEp:ref"

Thanks,
 

Google Ads API Team

[meo neomeo]

Thank you for your reply. The corresponding generated case ID was not found here. Can you please help advance this request? We urgently need this API permission to help better carry out advertising expansion.

Best Regards

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

@Compliance team, please assist the user to get the basic access request.

Summary: The user responded back to us with the below information.

• The corresponding generated case ID was not found here. Can you please help advance this request? We urgently need this API permission to help better carry out advertising expansion.

Do reach out to the Google Ads API support team for any queries related to the Google Ads API.