Offline Conversion Feed Service, Too Recent Click

[cbmam...@gmail.com]

We have just started to get the Offline Conversion Feed Service to work and have run into "OfflineConversionError.TOO_RECENT_CLICK".   The description here https://support.google.com/adwords/answer/2998031?hl=en seems to imply that 4 to 6 hours after a click it should be possible to upload offline conversion information but the java doc https://developers.google.com/adwords/api/docs/reference/v201309/OfflineConversionFeedService says 24 hours, try in another day or so.  Which is correct and what is it really supposed to be?

thanks,
Chris Marshall

[cbmam...@gmail.com]

To add to this, on Monday February 3 we were receiving the "TOO_RECENT_CLICK".  This morning (February 4) the response is INVALID_CLICK from the same request.

thanks,

Chris Marshall

[Michael Cloonan (AdWords API Team)]

Hi Chris,

The Javadoc is correct; the amount of time to wait is 24 hours. Unfortunately, the INVALID_CLICK error means that the click has been removed from our system, and can no longer be processed, so you will not be able to upload conversion data for that specific click. It looks like this is specifically an issue with the 5th item in the list you're trying to upload; try removing just that one and uploading the rest.

Thanks,

Mike, AdWords API Advisor