Sporadic DUPLICATE_KEY errors when creating keywords using AdGroupCriterionService.mutate()

[Jim McCabe]

Starting on June 19, we started to see sporadic DUPLICATE_KEY errors from v201109 AdGroupCriterionService.mutate().  This is surprising on several levels:

1. We didn't change our production code on June 19, and we are definitely not sending duplicate keywords (our schema prevents it).
   
2. If we repost the attempt later (10 or 20 minutes for example) they usually post just fine, without the error.
   
3. Even though the overall mutate() call fails, the keywords often still show up in the AdWords UI but our system doesn't get a chance to see the ID.

According to the AdGroupCriterionService documentation, DUPLICATE_KEY is an error that the API experiences when inserting into the database.

Does anyone have experience with this kind of error?  (The API forum search for "DUPLICATE_KEY" returns no results.)

Jim

[Anash P. Oommen]

Hi Jim,

Could you please mail the SOAP logs for a failed request to anash.p...@google.com and ping this thread? I'll investigate this further at our end.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

[Kevin]

It's happening to us too.

-Kevin

[Kevin]

Hi Anash,

Do you have any update on this issue? Would requestId sufficient to help you track this down? This happens intermittently in production and we would like to avoid logging all the soap requests and responses if possible.

-Kevin

[Kevin]

Hi Anash,

Do you have any update for us on this issue?

Thanks,

Kevin

On Thursday, June 28, 2012 3:06:29 AM UTC-7, Anash P. Oommen wrote:

[Kevin]

Hello? Nobody?