Developer Token Basic Access No Reply

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Chicago Fire Digital Analytics

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Mar 20, 2024, 5:43:13 PM3/20/24
to Google Ads API and AdWords API Forum
Hi Google Ads team,

**I am copying this request from another user because I have the same error.

I submitted a Basic Access Request for my Developer Token ~3 weeks ago and have been awaiting a decision without any reply. My account is still showing as Test Account - it's not even marked as "pending" yet.

Google Ads Manager Account:  281-194-0549

I don't have a Case ID from the compliance team because I haven't received any confirmation or information emails at all yet.

 Is there any chance you can provide me an update on the status of this? It's currently a blocker for our development.

Google Ads API Forum Advisor

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Mar 20, 2024, 6:55:52 PM3/20/24
to chicagofir...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request

Summary: The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID:  281-194-0549
  • Cases ID: The user says that they don't have the case ID  
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02s07YN:ref" (ADR-00228129)

Thanks,
 
Google Logo Google Ads API Team


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