Help regarding Google Ads API Basic Access

[ursugar palaniappan]

We need help from the Google Ads API Compliance team on the following -

We applied for Basic Access a month back under API Access in our MCC account (255-698-1400)

But still in API Access it shows Test Account and we haven't got any reply from the Google Ads API Compliance team.

We filled out the Google Ads API Token Application in its entirety but still our applications is not reviewed for over a month which typically get reviewed within three business days!

Can someone from Google Ads API Compliance team help us?

Thanks!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 255-698-1400

Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CBR:ref" (ADR-00228482)

Thanks,
 

Google Ads API Team