Conversion Adjustment Restaments

[Tim]

Hi,

Is it possible for Conversion Adjustment Restaments to add conversions?

I have done some RESTATEMENT via the api and I am seeing negative value on Conv. Value which I expect but I am seeing positive conversions on my Ads dashboard - I would expect to see negative conversions not an increase?

Am I correct in thinking a RESTATEMENT should not add in any extra conversions?

Please advise what I might be seeing here. Image attached.

Thanks

[Google Ads API Forum Advisor]

Hi, 

Thank you for reaching out to the Google Ads API support team. 

By reviewing your concern, I understand that there is a disparity in data between the Google Ads User Interface (UI) and the Google Ads API while using conversion adjustments restatements. Kindly note that the Google Ads API mirrors the Google Ads UI. We would like to specify first the following when comparing the value of the Google Ads UI and the Google Ads API.

• The segments and fields of the API and UI should be the same.
• The date range should also be the same.
• Compare the API and UI at the same level as possible.

Please note that conversion adjustment restatements cannot add new conversions. They can only be used to adjust the value of existing conversions, or to retract them completely.  

In order to investigate your issue further, kindly provide us with the complete API logs (request and response with request-id and request header) generated at your end and uncropped UI screenshot of the Google Ads account where you are facing the issue.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2pQNF5:ref"

Thanks,
 

Google Ads API Team

[Timothy Ogilvie-Harris]

Hi,

Do you have any update from the logs/data I sent?

Thanks!

Tim

Sent from my iPhone

On 11 Oct 2023, at 12:47, Google Ads API Forum Advisor <ads...@forumsupport.google> wrote:

 Hi, 

[Google Ads API Forum Advisor]

Hi Team,

Thank you for getting  back to us.

To investigate further, please provide complete UI screenshots highlighting the additional conversions. Additionally, include the complete API request and response in text format that you are using for uploading the conversions. For more information on uploading conversion adjustments, please refer to this documentation.

This message is in relation to case "ref:!00D1U01174p.!5004Q02pQNF5:ref"