AuthorizationError.CUSTOMER_NOT_ACTIVE

[mur...@aroxo.com]

Hi

I tried to access and create campaign an AdWords account thru API. but got this AuthorizationError.CUSTOMER_NOT_ACTIVE .Can you please explain why i got this. any reason for this?

[googleadsapi...@google.com]

Hello, 

The CUSTOMER_NOT_ACTIVE error is triggered when the customer is no longer active. You may also refer to this related blog post for more information. You may follow the steps mentioned in the blog post on how to reactivate these accounts. If you still have an issue, could you please share the CID of the account to troubleshoot this?

Thanks,

Bharani, AdWords API Team

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[Daniel Fogt]

I had this problem a few days ago. 

Here is what I found about this error: "This Google AdWords API error occurs when you try to query an old account that has not been active in over 15 months. The API will not permit queries to inactive accounts."

Maybe your account is old and no longer used. To correct the error, either make the account active again (e.g. activate existing campaign).