Urgent! Not able to apply changes to Google Ads with a huge batch job

[Aayushi Bhandari]

Hi team,

We have noticed after we migrated to the new API, when we submit a huge batch job with less than 1 million operations (as mentioned in the docs), the apply fails.
And this is the error we see -

Overall Unexpected Error: {
 "StatusCode": 13,
 "Details": "Internal error encountered.",
 "RequestId": "K8gqQakN4j1tItWn_6hu6g",
 "Failure": {
   "errors": [
     {
       "errorCode": {
         "internalError": "INTERNAL_ERROR"
       },
       "message": "An internal error has occurred."
     }
   ],
   "requestId": "K8gqQakN4j1tItWn_6hu6g"
 }
}

But if we try doing smaller applies that comprises of a few hundred or a couple of thousand operations, it works fine.

Could you please help us fix this issue? This was working fine with the older API version.

Some additional error info:

Error: Status(StatusCode="Internal", Detail="Internal error encountered.", DebugException="Grpc.Core.Internal.CoreErrorDetailException: {"created":"@1646308895.002000000","description":"Error received from peer ipv4:172.217.15.106:443","file":"..\..\..\src\core\lib\surface\call.cc","file_line":1070,"grpc_message":"Internal error encountered.","grpc_status":13}")

Looking forward to hearing from you.

Cheers,

Aayushi

[Aayushi Bhandari]

Hi team,

any updates on this?

[Google Ads API Forum Advisor]

Hello Aayushi,

Thank you for reaching out to us.

So our team can further check on this, can you share to us the complete API logs (request and response with request-id)? In the Google Ads API, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. 

Please send the requested details via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Mark Kevin Google Ads API Team

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