google.auth.exceptions.TransportError:

[si shen]

hello team.

I tried to get report from google ads api, but it always show me this error.

google.auth.exceptions.TransportError: HTTPSConnectionPool(host='accounts.google.com', port=443): Max retries exceeded with url: /o/oauth2/token (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x0000023B1E969670>, 'Connection to accounts.google.com timed out. (connect timeout=120)'))

Please help me to know what is wrong with my setting.

thanks so much

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

In order to assist you further, could you please tell us which client library you are using, while making the given request. Please note that the provided information is not sufficient to investigate the issue further. Kindly provide us with the complete API logs (request and response and request header) generated at your end so that we can investigate why the requests are getting timed out.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGpK9:ref" (ADR-00278979)

Thanks,
 

Google Ads API Team

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[si shen]