Exception: ManagedCustomerServiceError.MAC_ERROR

[Vladimir Tatarsky]

Hi everyone!
I've just got the following exception for a first time:
[ManagedCustomerServiceError.MAC_ERROR @ ]

Trace:

#0 /vendor/googleads/googleads-php-lib/src/Google/AdsApi/Common/Util/Reflection.php(39): ReflectionClass->newInstanceArgs(Array)
#1 /vendor/googleads/googleads-php-lib/src/Google/AdsApi/Common/AdsSoapClient.php(162): Google\AdsApi\Common\Util\Reflection->createInstance('Google\\AdsApi\\A...', Array)
#2 /vendor/googleads/googleads-php-lib/src/Google/AdsApi/Common/AdsSoapClient.php(126): Google\AdsApi\Common\AdsSoapClient->parseApiExceptionFromSoapFault(Object(SoapFault))
#3 /vendor/googleads/googleads-php-lib/src/Google/AdsApi/AdWords/v201705/mcm/ManagedCustomerService.php(103): Google\AdsApi\Common\AdsSoapClient->__soapCall('get', Array)
#4 xxx.php(71): Google\AdsApi\AdWords\v201705\mcm\ManagedCustomerService->get(Object(Google\AdsApi\AdWords\v201705\cm\Selector))

Can anyone give a clue what does it mean?

[Caihua Du]

We had the same issue, please let us know if this is known issue from AdWords side.

[Sreelakshmi Sasidharan (AdWords API Team)]

Hi Vladimir and Caihua, 

Could you please enable logging and share the complete SOAP logs so that I can take a look? You could use Reply privately to author while sharing the logs. 

Thanks,
Sreelakshmi, AdWords API Team

[Ilya steem]

Same problem at same time, please let us description. 

[Sreelakshmi Sasidharan (AdWords API Team)]

Hi Ilya, 

Could you please retry your request and confirm if you are still seeing this error? If so, please Reply Privately to the author with your complete SOAP logs. 

[c...@roistat.com]

Same problem, can anyone give a error description and solution? Not found this error at docs

[Josh Radcliff (AdWords API Team)]

Hi,

The underlying cause for the MAC_ERROR failures was fixed on August 2nd at approximately 3:40 AM PDT (10:40 AM UTC).

• If you encountered this error between 00:00 PDT and 03:40 PDT on August 2nd, please retry your failed requests.
• If you encountered this error after that time, please let me know.

Thanks,

Josh, AdWords API Team