Hi Google Ads Team

[Punyawee Posri]

I am now facing the issue on import user data into Google Ads UserList by Google Rest API

Right now, I have been created a userList by Google Rest API completely with no issue and everything works fine with this step

But when I try to upload user data into the user list by the method as mention here (with Rest API  POST https://googleads.googleapis.com/v13/customers/{customerId}:uploadUserData)

I've got a successful response but nothing show on Google Ads 

However, I've been tried on some CRM platforms. They can automatically upload a user data into a user list with the result below

What should I do to get the same uploading process result as a picture above (In the green box) by a Google Ads Rest API ?

PS: Here is my request body and response (If needed)

• BODY
  • {
      "customerMatchUserListMetadata": {
        "userList": "customers/1738905201/userLists/7941861599"
      },
      "operations": [
        {
          "create": {
            "userIdentifiers": [
              {
                "hashedEmail": "6ac31f2a11dd3e755dfd7864865320c0b7acc9e21e4f707a6c535004990c2d32"
              }
            ]
          }
        }
      ]
    }
    
• RESPONSE
  • {
      "uploadDateTime": "2023-04-26 11:55:50",
      "receivedOperationsCount": 1
    }
    

Thanks a lot!

[Google Ads API Forum Advisor]

Hello,

Thank you for reaching out to us.

For us to investigate your concern further, could you please provide to us the complete API request and response logs with request-id and login-customer-id that are generated on your end? Kindly share it via reply privately to author option.

Links highlighted on this thread.

• request - https://developers.google.com/google-ads/api/docs/concepts/field-service#request
• response - https://developers.google.com/google-ads/api/docs/concepts/field-service#response
• request-id - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
• login-customer-id - https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#cid

Regards,

Google Ads API Team

ref:_00D1U1174p._5004Q2kqRux:ref

[Punyawee Posri]

Here's my document for your requested information: https://docs.google.com/document/d/19CUIwsx-IoMxsHNG1hnoOt6t3sQreYPoAaMlMPh7l9Q/edit?usp=sharing

Thanks.