Upgrade Google ads API access to basic level

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Jochem van Dooren

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Mar 19, 2024, 4:18:54 AM3/19/24
to Google Ads API and AdWords API Forum
Hi,

I have submitted the form to apply for a basic access level developer token a couple of weeks ago. In the meantime, I have submitted the form another time because I didn't receive any response or notification.

Can you help me out here? It is really important for us that we can use the API.

My account ID is 417-980-5796.

Best, Jochem

Google Ads API Forum Advisor

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Mar 19, 2024, 4:27:19 AM3/19/24
to jochemmathi...@teampicnic.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 417-980-5796
  • Case ID: requested
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02s03Cf:ref" (ADR-00227808)

Thanks,
 
Google Logo Google Ads API Team


Jochem van Dooren

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Mar 19, 2024, 5:09:52 AM3/19/24
to Google Ads API and AdWords API Forum
Hi,

Thanks for responding!

Unfortunately we have not received any case ID, so I am not sure how I can help out with that.

Best, Jochem

Google Ads API Forum Advisor

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Mar 19, 2024, 5:19:11 AM3/19/24
to jochemmathi...@teampicnic.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

As informed earlier, since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 


@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
    • Case ID: The user is saying that they haven't received any case ID
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