Conversion action exists but request response it cannot be found

[derek]

We have a conversion action under a non MCC account.
Whenever we upload enhanced conversions for this conversion action, the API response stating the conversion action cannot be found.

Partial error encountered: 'Multiple errors in ‘details’. First error: The conversion action specified in the adjustment request cannot be found. Make sure it's available in this account., at conversion_adjustments[0].conversion_action'.

We have already enabled enhanced conversion by Google API for this conversion action.

Could you please advice how we can resolve this error.

[derek]

Attached is the screen shot of the conversion action details from Google Ads UI.

[derek]

These are the request and response log we get from the API.

SUCCESS REQUEST SUMMARY. Method: google.ads.googleads.v15.services.ConversionAdjustmentUploadService/UploadConversionAdjustments, Endpoint: googleads.googleapis.com:443, CustomerID: 4405410770, RequestID: 2g_uLSPXt3aNUFQnaMR_Ww, ResponseCode: OK, Fault: null.

Partial error encountered: 'Multiple errors in ‘details’. First error: The conversion action specified in the adjustment request cannot be found. Make sure it's available in this account., at conversion_adjustments[0].conversion_action'.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your query, I understand that you encountered an error when uploading enhanced conversions for the conversion action. Please note that the provided request and response logs are not sufficient to investigate the issue further, provide us with the complete API logs (request and response with request-id and request header) generated at your end so that we can better assist you.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02r4lm5:ref"

Thanks,
 

Google Ads API Team

[derek]

Pardon my ignorance.

I have added the dependency on the log library to the java (maven) project.

I still can't get the full API logs out.

Could you advice how I should go about getting the complete API logs out.

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Kindly note that the logs are generated at the developer end. So I request that you provide us with the complete API logs (request and response with request-id and request header) generated at your developer end for which you have stated the conversion action cannot be found.

[derek]

In order to get the complete API logs (request and response with request-id and request header) I have to enable the logging as specified in the guides for the Java client library?

There is no other way to get the information? 

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

This is the only way to obtain the API logs: If you have enabled logging for the Java client library. Please provide the complete API logs (request and response with request-id and request header) for further investigation.