UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

[Dror Heller]

Getting the following error:
AxisFault

 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server

 faultSubcode: 

 faultString: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]

 faultActor: 

 faultNode: 

 faultDetail: 

{https://ddp.googleapis.com/api/ddp/provider/v201809}ApiExceptionFault:<message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="InternalApiError"><fieldPath/><trigger/><errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString><ApiError.Type>InternalApiError</ApiError.Type><reason>UNEXPECTED_INTERNAL_API_ERROR</reason></errors>

[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]

When digging deeper into the log messages found the following:

org.apache.axis.ConfigurationException: No service named  is available

org.apache.axis.ConfigurationException: No service named https://ddp.googleapis.com/api/ddp/provider/v201809 is available

Why is this error coming up? is this something permanent? (the same request worked until a few hours ago)

[Dror Heller]

Update - we tried licensing a few segments via the google ddp ui, we got what seems to be the same error there as well

[Google Ads API Forum Advisor Prod]

Hi,

Thanks for posting your concern.

This forum is dedicated for Google Ads API / AdWords API related concerns.

With this, since your issue is related to DDP API, then please reach out to the DDP API support team instead.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[ddp emetriq]

Hi,

where can i find the DDP API support team?

Thanks,

Nico

[Google Ads API Forum Advisor]

Hi Nico,

Thank you for the update. I am also a member of the Google Ads API team.

We are glad to hear that. If you have further questions, please feel free to add those in this thread. Our team will be happy to assist and give support to you.

Regards,

Carmela Google Ads API Team

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