RE: Customer Match List removed by API

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Google Ads API Forum Advisor

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Aug 3, 2021, 1:36:28 AM8/3/21

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Hello Katharina,

Thank you for reaching out to us.

Could you confirm if those customer match data has been uploaded to client's Google Ads MCC Account using the API (AdWords API / Google Ads API)? If yes, are there any errors encountered? If so, could you share with us the following details below so our team can better check?

If using the AdWords API
- complete SOAP logs (request and response with requestId)
If using the Google Ads API
- complete logs (request and response with request-id)

Please send the requested details via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

As an aside, I will be removing this thread as it contains an internal link. Moving forward, do not share any internal links in forum threads. Below is a copy of your post with the masked link.

Hi everyone,

I would love to pick your brains on the following case:

My client uploaded Customer Match data to their Google Ads MCC Account. For a short time the Data is visible in Google Ads, but then those Customer Match lists are deleted via API (<link here>).

Many thanks for your help, Katharina

Regards,

Mark Kevin Albios
Google Ads API Team