2 WEEKS NO RESPONSE on API developer Basic Access Token

[Standada]

Hello,

I submitted the Google Ads API developer token Basic Access since 2 weeks ago  and I haven't received any response from Google Team.

I have also filled in the form to contact Google Ads API Compliance team but still no response.
Google Ads Manager Account (MCC) ID:  997-927-4968
Access level: basic access requested
Case ID: Never received any case id
I would really appreciate if you could look into my case.
Thank you,
Regards,

[Google Ads API Forum Advisor]

Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic API access 2 weeks ago and haven't received any response yet. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:
 
The user has applied for API access with the below details.

• Google Ads Manager Account (MCC) ID: 997-927-4968

• Cases ID: Never received any case id
• Access level: Basic API access

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qAeF1:ref"

Thanks,
 

Google Ads API Team

 

[Standada]

No response from any emails from google ads team.

can I get any response about basic access request ?

2023년 11월 6일 월요일 오후 1시 6분 43초 UTC+9에 Google Ads API Forum Advisor님이 작성:

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

Since the access requests are handled by the Google Ads API Compliance team, I would recommend you reaching out to the Google Ads API Compliance team as they are better equipped to address your concerns.

Please note that our team can only assist with the technical queries or concerns related to the Google Ads API.