TOO_MANY_USER_IDENTIFIERS Error for Customer Match

[Elif Adaköy]

Hi all,

I'm using Google Ads API for customer match. I used to be able to add 100K users to an operation, but now I'm getting a TOO_MANY_USER_IDENTIFIERS error and it says this number has been reduced to 20.

When I read this blog (https://ads-developers.googleblog.com/2021/10/userdata-enforcement-in-google-ads-api.html) it says that this is done to reduce the inside of operations to single user. 

I am only sending a unique mobile id for each user. Do I still need to reduce each of my operations to 20? 

When I make chunks and send 20 UserIdentifiers for each operation, I can match a 100K list in a very long time. I also got the RESOURCE_EXHAUSTED error for a 500K userlist. What should I do? How should I change so that I can send more users?

Thanks in advance.

Elif Adaköy

[Google Ads API Forum Advisor]

Hi Elif,

The number of a single user's identifier details that you can include in a UserData object has now indeed been reduced to 20 as discussed in the blog. You may note as well that it also states : This is to clarify that each set should represent a single user.

That said, an AddOfflineUserDataJobOperationsRequest should still be able to include up to 100,000 operations, as per this guide.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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[Serg Korsik]

Hello! 

But how it possible to construct json with multiple same keys? 

According to blog post I need to put into JSON two and more operations keys. Or I understood something wrong? 

[Google Ads API Forum Advisor]

Hi Serg,

Thank you for reaching out. You can put many of the same operations keys in the JSON object, I just tried it and it works. You can also use brackets for many operations instead of repeating the 'operations' field like in this sample. 

Regards,

Aryeh Google Ads API Team

 

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[Serg Korsik]

Hi Aryeh, 

Thanks for pointing on the example! Now everything looks easier. 

Regards,
Sergey

[Google Ads API Forum Advisor]

Hi Sergey,

Thank you for sending updates on your concern. We're glad to hear that your concerns are already answered by my colleague. However, If you have additional questions regarding the topic being discussed in this thread, feel free to send those over to our team and we would be happy to assist you further.

Best regards,

Jinky Google Ads API Team

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