Campaign Status showing as "No Ads"

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AMAP TEST

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Oct 14, 2022, 6:13:44 AM10/14/22

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Hi,

I have a campaign, the status of which shows "ENABLED" via. API call but shows as "No Ads" on the UI, although I have ads under it. I don't see anything related to "No Ads" in the documentation.

API response:

{
"results": [
{
"campaign": {
"resourceName": "customers/xxxx/campaigns/18572412478",
"status": "ENABLED",
"id": "18572412478"
},
"adGroup": {
"resourceName": "customers/xxxx/adGroups/139184509901",
"status": "ENABLED",
"name": "TL - 0000229"
},
"adGroupAd": {
"resourceName": "customers/xxxx/adGroupAds/139184509901~628239558946",
"status": "ENABLED",
"ad": {
"resourceName": "customers/xxxx/ads/628239558946"
}
}
},
{
"campaign": {
"resourceName": "customers/xxxx/campaigns/18572412478",
"status": "ENABLED",
"id": "18572412478"
},
"adGroup": {
"resourceName": "customers/xxxx/adGroups/143997414204",
"status": "ENABLED",
"name": "TL - 0000228"
},
"adGroupAd": {
"resourceName": "customers/xxxx/adGroupAds/143997414204~628171507617",
"status": "ENABLED",
"ad": {
"resourceName": "customers/xxxx/ads/628171507617"
}
}
}
],
"fieldMask": "adGroupAd.status,adGroupAd.resourceName,adGroup.name,campaign.id,campaign.status,adGroup.status"
}

UI Screenshot:

Google Ads API Forum Advisor

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Oct 14, 2022, 11:20:58 AM10/14/22

to amap.acce...@gmail.com, adwor...@googlegroups.com

Hi,

Thanks for reaching out to the Google Ads API Support.

Upon checking your campaign 18572412478 in the UI, I can confirm that it is showing campaign.status as enabled only. However, the status you are seeing in the campaign’s tab, seems to be more on ad serving status. You may check below screenshot:

I’ve verified using API that campaign status is pulling correctly. You may check below GAQL:

SELECT 
  campaign.id, 
  campaign.name, 
  ad_group.status, 
  ad_group.name, 
  ad_group_ad.status, 
  ad_group_ad.resource_name, 
  campaign.status, 
  campaign.serving_status, 
  ad_group_ad.ad.name 
FROM ad_group_ad 
WHERE 
  ad_group_ad.ad.id = 628171507617

Results:

"results": [
    {
      "adGroupAd": {
        "status": "ENABLED", 
        "resourceName": "customers/****/adGroupAds/143997414204~628171507617", 
        "ad": {
          "resourceName": "customers/****/ads/628171507617", 
          "name": "MC-0378"
        }
      }, 
      "adGroup": {
        "status": "ENABLED", 
        "resourceName": "customers/****/adGroups/143997414204", 
        "name": "TL - 0000228"
      }, 
      "campaign": {
        "status": "ENABLED", 
        "resourceName": "customers/****/campaigns/18572412478", 
        "id": "18572412478", 
        "name": "Andler Christmas Offer_TO - 0000152", 
        "servingStatus": "SERVING"
      }
    }
  ],

Your campaign status shows you whether your campaign is running normally

Campaign status	What it means
Eligible	Active and can show ads.
Eligible (limited)	Active, but showing ads only occasionally due to budget constraints or a limited bid strategy.
Not eligible	Inactive because there are no ad groups, all ad groups are paused or deleted, all ads are paused or deleted, or all keywords paused or deleted.
Paused	Inactive because you paused it. Pausing a campaign means that your ads don't show or accumulate new costs until resumed.
Removed	Inactive because you removed it. Removing a campaign permanently deletes it. You cannot resume a campaign after you remove it.
Pending	Inactive but scheduled to begin at a future date.
Ended	Inactive because it's past its scheduled end date.

Also, I’m unable to see the status “No Ads” in the above table. However, for further clarification why it is showing said status, you may reach out to the Google Ads Product support team, via this link, since the appropriate team to provide guidance, and specialized in this aspect.

Regards,

Yasar
Google Ads API Team