Request got stuck without any response
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Ashir Khan
Jul 12, 2022, 1:26:05 PM7/12/22
to Google Ads API and AdWords API Forum
Hi,
I faced this issue consistently in the v11 version. I downloaded the report of every customer-id. But it randomly got stuck without any response for a long time (2-3) hours approx. Can you please tell me why this happens?
I faced this issue consistently in the v11 version. I downloaded the report of every customer-id. But it randomly got stuck without any response for a long time (2-3) hours approx. Can you please tell me why this happens?
Google Ads API Forum Advisor
Jul 12, 2022, 3:10:44 PM7/12/22
to ashirk...@gmail.com, adwor...@googlegroups.com
Hi Ashir,
This support channel can assist with the raw API communications. Could you send us a 'DEBUG' log level request and response log of raw API communications ?
The request and response appears similar to the JSON Mappings in our REST documentation with additional headers and information such as request Id. Here are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API Client Libraries.
If you are using our REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.
You may be experiencing a client library specific issue. You may reach out to the client library issue tracker for assistance. Here are the issue trackers for Java, .NET, PHP, Ruby and Perl.
You may send the requested information via "Reply to author" or via googleadsa...@google.com with a link to this forum post added to the new thread.
Regards,
ref:_00D1U1174p._5004Q2cVJ25:ref
This support channel can assist with the raw API communications. Could you send us a 'DEBUG' log level request and response log of raw API communications ?
The request and response appears similar to the JSON Mappings in our REST documentation with additional headers and information such as request Id. Here are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API Client Libraries.
If you are using our REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.
You may be experiencing a client library specific issue. You may reach out to the client library issue tracker for assistance. Here are the issue trackers for Java, .NET, PHP, Ruby and Perl.
You may send the requested information via "Reply to author" or via googleadsa...@google.com with a link to this forum post added to the new thread.
Regards,
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ref:_00D1U1174p._5004Q2cVJ25:ref
Jing CHEN
Jul 12, 2022, 9:50:16 PM7/12/22
to Google Ads API and AdWords API Forum
Same problem, some customer-id requests have extremely high latency.
Google Ads API Forum Advisor
Jul 13, 2022, 3:26:40 AM7/13/22
to lakaen...@gmail.com, adwor...@googlegroups.com
Hi Jing,
Thank you for raising your concern to my team.
So that I can take a closer look at the issue, could you provide the complete request and response logs with request ID and request header generated on your end? Also, could you explain to us how the issue is encountered?
You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.
In addition, I would suggest using SearchStream as it improved performance over paging, especially for bigger reports. The reason is, it is eliminating the round-trip network time required to request each individual page of a Search response.
Regards,
ref:_00D1U1174p._5004Q2cVJ25:ref
Thank you for raising your concern to my team.
So that I can take a closer look at the issue, could you provide the complete request and response logs with request ID and request header generated on your end? Also, could you explain to us how the issue is encountered?
You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.
In addition, I would suggest using SearchStream as it improved performance over paging, especially for bigger reports. The reason is, it is eliminating the round-trip network time required to request each individual page of a Search response.
Regards,
|
||||||
ref:_00D1U1174p._5004Q2cVJ25:ref
Jing CHEN
Jul 13, 2022, 10:16:25 PM7/13/22
to Google Ads API and AdWords API Forum
I'm using the SearchStream method, and it doesn't always happen, it's more like I'm experiencing periodic very high latency. Is it due to the busy google api service during this time?
Google Ads API Forum Advisor
Jul 14, 2022, 12:05:03 AM7/14/22
to lakaen...@gmail.com, adwor...@googlegroups.com
Hi Jing,
I am Carmela, also a member of the Google Ads API team. Thank you for getting back to us.
Moving forward, so our team can give you accurate suggestions, we really need your complete logs (request and response logs with request ID and request header) as also requested by my colleagues, to have a better look on the issue. That being said, our team will wait for your logs to further investigate this issue.
I am Carmela, also a member of the Google Ads API team. Thank you for getting back to us.
Moving forward, so our team can give you accurate suggestions, we really need your complete logs (request and response logs with request ID and request header) as also requested by my colleagues, to have a better look on the issue. That being said, our team will wait for your logs to further investigate this issue.
You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.
Regards,
ref:_00D1U1174p._5004Q2cVJ25:ref
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ref:_00D1U1174p._5004Q2cVJ25:ref
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