Client's Token Key Has Dropped Off

[Stephanie Lipuma]

Hi there,

I am reaching out as an internal googler. My client, Ford had an API Token Key attached to a manager account under an employee who left their agency and it has dropped off.  Can you help me request a new API Token Key? We are having issues identifying the manager account this was tied to - they only have one MCC account so I am assuming it comes from that?

If so, the MCC account has a token key assigned to it but the user only has standard access. Does this make a difference?

Trying to figure this out ASAP as the client needs a resolution by EOD. You can call me if that makes it easier - 212.565.5165.

Thank you!

Stephanie

[Dannison Yao (AdWords API Team)]

Hi Stephanie,

My apologies as we can only provide support through email. Since your concern is specific to developer token, I would recommend that you contact the Compliance Team via this link as they are more equipped in assisting you on this.

Best regards,

Dannison

AdWords API Team