Upload click conversion does not populate User List

[Paulo Henrique]

Hi,

I'm trying to upload a click conversion that will populate a User List with the corresponding conversion action. I did the following steps:

1 - Create a conversion action just like this guide Create Conversion Actions

2 - Create a User List with the conversion action that was just created, following this guide Visitors who Took Specific Actions
3 - Upload a click conversion just like this guide Upload Click Conversions

So what's happening is that I do see the conversions in my Conversion Action, but my User List is never being populated

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with the subject "Conversion Action triggering but not populating User List" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue. 
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02pWhqn:ref"

Thanks,
 

Google Ads API Team