PLACEHOLDER_FEED_ITEM_REPORT takes too long to download and encounters "ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND" error

[Siva arasu]

Hi ,

I am  downloading the PLACEHOLDER_FEED_ITEM_REPORT for the daily automation. It used to work fine for a long time but recently for the last 3 days i couldnt download the report or its takes too long download the report.

I went through the forum found another  thread (https://groups.google.com/forum/#!topic/adwords-api/f9VAL-4Bqfw) but couldnt find the conclusive solution. 

Here is my AWQL query to download the report : 

query = """

       SELECT Device,Date,AccountDescriptiveName,CampaignName,CampaignId,AdGroupName,AttributeValues,

       IsSelfAction,Cost

       FROM PLACEHOLDER_FEED_ITEM_REPORT

       DURING YESTERDAY

       """

I have set  "includeZeroImpressions" to false in both headers and Impressions > 0 in the query, still the same issue . At the same time I am able to download the hourly report just fine.

Would like to know is there anyway i could reduce the size of the output without compromising the data i need or is there any other equivalent report service available?

Thanks for your help in advance

[Peter Oliquino]

Hi Siva,

It would appear that the request is returning a large amount of data due to the ReportDownloadError.ERROR_GETTING_REPONSE_ERROR. As a possible workaround, you could break down the columns and make separate requests to reduce the amount of data being fetched per call. Also, I noticed that you mentioned being able to download an hourly report. By this, did you mean running the report every hour?

If the issue persists, kindly provide the complete report definition and your customer ID so I could look into the issue further. Please reply using Reply privately to author in doing so.

Best regards,

Peter

AdWords API Team