The Standard Access request has been in process for an extended period without a response

[chi ya]

Hello! We submitted a Standard Access application two weeks ago but have yet to receive a response.Could you please assist us in clarifying the status of these requests or ensure they are processed within a reasonable timeframe?
Thank you.

• Google Ads Manager Account (MCC) ID: 253-256-6229

• Cases ID:  
• Access type: Standard access

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.
Summary:
The user has applied for standard access with the below details.

• Google Ads Manager Account (MCC) ID:  253-256-6229

• Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIswr:ref" (ADR-00233750)

Thanks,
 

Google Ads API Team

[chi ya]

not found Cases ID

[Google Ads API Forum Advisor]

Hi,

As informed earlier, kindly note that the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. I'm looping the compliance team to this email thread, for further update reach out the compliance team.

@Compliance team, kindly assist the user with the below access request.

Summary: The user has applied for standard access with the below details.

• Google Ads Manager Account (MCC) ID: 253-256-6229

• Case ID: 0-7476000036399.

Note that we can assist you only with the technical queries related to the Google Ads API.

[chi ya]

Please deal with this problem as soon as possible, thanks