CampaignService does always return empty results

[Oliver P.]

Hi,

I'm trying to get a list of campaigns from an client account (not the management account) but I don't receive any results in the response:

<totalNumEntries>0</totalNumEntries>

As I can get a result for the list of clients attached to the management account by querying the ManagedCustomerService it seems not to be a problem with permissions.

I also used your example code from the PHP-SDK lib (v201605 - GetCampaigns.php) and get no results from CampaignService->get()

I would like to provide you SOAP and request logs as I have no idea what might be the issue here.

Thanks in advance
Olli

[Oliver P.]

One thing I noticed while debugging this issue:

In the client account only "Video" campaigns are set up.
As soon as I create a Display campaign, I get a result for that campaign from CampaignService->get().

Are "Video" campaign not supported? Found that post here:
https://groups.google.com/forum/#!msg/adwords-api/nMV4uCmY3Xg/OXb7qrAgCwAJ

Is SOAP still not supported? How can I manage "Video" campaigns?

Cheers
Olli

[Vishal Vinayak (Adwords API Team)]

Hi Oliver,

Unfortunately, videos campaigns are not supported by any of the services (CampaignService etc). The only way to get information about a video campaign is to run a report. Please follow our blog for any updates regarding this feature.

Regards,

Vishal, AdWords API Team