RE: ManagedCustomerServiceError.NOT_AUTHORIZED

[Google Ads API Forum Advisor Prod]

Hi Artem,

I would like to inform you that I am going to delete your initial post as it contains API logs. For providing information, I would suggest using Reply privately to author option for privacy purposes.

Moving forward, upon checking the provided logs, I can see that you've set the customer ID of a client customer account. This is the possible why the error occurred, you should not use a client account in API header if you are planning to create a client account. You will need to set the customer ID of a MCC account instead and retry the API request.

If the issue persists or encounter any issues, you can provide the complete SOAP request and response logs generated on your end via Reply privately to author option.

Regards,

Ernie John Blanca Tacata Google Ads API Team

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[Artem Zaharkov]

Hi!

yes, I used wrong account - now new account 374-450-5399 created  - but now catch another problem when try attach payment method -
"Manager 8116800374 is not whitelisted under RESELLER or AGENCY"

Not really found how to fix it

[Google Ads API Forum Advisor Prod]

Hi Artem,

Thanks for getting back to us. I work with Ernie and allow me to assist you this time.

It's great that the first issue has been resolved already; however, on the other problem, could you share with us the complete SOAP logs (request and response) generated (via Reply privately to author option) so our team could better check on our end?

Regards,

Mark Kevin Albios Google Ads API Team

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[Artem Zaharkov]

Seems I don't have access for reply to author:

[Google Ads API Forum Advisor Prod]

Hi Artem,

This is Lakshmi. I work along with Mark and Ernie. Please send the details to the alias googleadsa...@google.com.

Regards,

Lakshmi Prathipati Google Ads API Team

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