Conversion Tag is Active - 3 Days Since Last Conversion

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Daniel Fratus

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Dec 23, 2021, 7:50:52 AM12/23/21
to AdWords API and Google Ads API Forum
Good Morning Everyone,
It seems we've run into a little bit of an issue. Our tag is showing to be active, and we've most definitely had conversions, but for some reason they haven't been tracked in over 3 days - has this ever happened to anyone before - and if so, how did you fix it? 

Thank you and Happy Holidays to everyone!

Jim Vaillancourt

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Dec 23, 2021, 10:08:31 AM12/23/21
to AdWords API and Google Ads API Forum
Hi,

This seems like an issue with the setup of your conversion tag and not necessarily related to the API. To troubleshoot conversion tracking I would utilize Google's new Tag Assistant tool: https://tagassistant.google.com/

Go through the process to complete a conversion on your website while having the tag assistant debugger active and it should tell you what the issue is.

-Jim

Google Ads API Forum Advisor

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Dec 24, 2021, 5:30:53 AM12/24/21
to j...@lionhurst.com, adwor...@googlegroups.com

Hi Daniel,

Thanks for posting your concern to this forum. I also thank Jim for commenting on the posted concern. I would agree with what Jim suggested here. You may refer to the tool suggested and if the issue still persists, you may revert back to us if our APIs are involved so we can assist you further.

Regards,

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Yasar
Google Ads API Team
 


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