Maxed Out Cell Phone Number for Verification - Your Phone Number Has Been Used Too Many Times for Verification

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e...@hermosabeachmarketing.com

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Feb 9, 2015, 11:36:45 AM2/9/15
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My MCC has blown to magnormous. I need to know who i can contact to refresh or remove the limit for using my cell phone to creat customer accounts

Josh Radcliff (AdWords API Team)

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Feb 9, 2015, 5:36:54 PM2/9/15
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Hi,

Are you referring to removing the phone number that's associated with your account? If so, you can go to myaccount.google.com and edit that setting under Personal Info.

Since this doesn't appear to be API-specific, if that doesn't resolve your issue please contact general (non-API) AdWords Help via the Contact Us link in the Help Center.

If this actually is API-specific, could you provide some more details so I can investigate further?

Thanks,
Josh, AdWords API Team

Tory Cheney

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Jun 15, 2015, 8:43:53 AM6/15/15
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Josh, 

I believe he is referring to the phone verification needed when an account is created. I am having the same issue. I am the media coordinator for a youth team I am a part of and therefore I set up all of the new email accounts. Because of this my cell number has been maxed out of verifications which makes it difficult for me to finalize the accounts for new members. Please let me know how I can refresh this verification number so I can continue creating new accounts for my teammates. 

Thanks,
Tory

Josh Radcliff (AdWords API Team)

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Jun 15, 2015, 9:28:24 AM6/15/15
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Hi Tory,


If you see the error message, "This phone number has already created the maximum number of accounts," you'll have to use a different number. In an effort to protect our users from abuse, we limit the number of accounts each phone number can create.

Therefore, I don't think you'll be able to use the same phone number for more accounts. You can use the Contact Us link in the Help Center if you have further questions about this.

Thanks,
Josh, AdWords API Team
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