GTM and Google Ads Error

[Yvan Renaud-Perret]

Hello everyone,

I've been facing a significant issue for the past week.

I'm reaching out to you because, despite my best efforts, I haven't been able to find a solution to my problem.

My project has been running on Meta and Google Ads for several months, and everything was working perfectly until a week ago (February 3, 2025), when I believe the connectivity between GTM and Google Ads was disrupted.

This raises several questions. When I open a GTM test window, I can see my events being triggered correctly on the GTM side. However, nothing is being received on the Google Ads side. When I check if any data has been received, I see that I am on my GTM tag GTM-K5P8T34F, whereas I feel like my events should be appearing on the tag AW-16541520598.

I understand that my message might not be the clearest, so please feel free to ask me any questions.

If anyone faced a similar situations in the past weeks, let me know ! 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Please note that we can only assist with technical queries/concerns related to the Google Ads API. Could you please confirm whether you are using the Google Ads API or the Google Ads (UI)? Also, provide us with the customer ID of the Google Ads account.

You can send the details via Reply privately to the author option, or direct private reply to this email.


 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vH127:ref" (ADR-00287679)

Thanks,
 

Google Ads API Team

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