The click associated with this Google Click ID is either too old to be imported or occurred before the conversion click through lookback window

[Bohdan Karvatskyi]

Hello.

I'm using Google Ads API to upload conversions.

However, I'm getting a strange error: 
The click associated with this Google Click ID is either too old to be imported or occurred before the conversion click through lookback window for the specified combination of conversion date and conversion action (default is 90 days)., at conversions[0].gclid

The conversion that I'm trying to upload here happened yesterday. While the gclid  was recorded on 10.02.2021 (1 day earier).

Can anybody help me to find out what I'm doing wrong ? 

Thanks in advance.

 

[Google Ads API Forum Advisor Prod]

Hi Bohdan,

Thank you for raising this to us.

Based on the error message (The click associated with this Google Click ID is either too old to be imported or occurred before the conversion click through lookback window for the specified combination of conversion date and conversion action (default is 90 days)., at conversions[0].gclid) that you've provided, I can see that you've encountered the EXPIRED_GCLID error. In order to avoid this error, as per this guide, the conversion_date_time must be before the click_through_lookback_window_days you specified for the ConversionAction. Please refer to that guide instead in order to meet the requirements when uploading a ClickConversion.

If you still encounter the said error after following the guide, could you share with us the complete request and response logs together with the request ID via Reply privately to author option so we could further check?

Regards,

Mark Kevin Albios Google Ads API Team

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[Bohdan Karvatskyi]

Hello Mark, thanks for you reply.

Not sure why, but  I'm not able to reply privately to author. (You do not have permission to reply privately to author in this group.)

However, I'd really like to get some help with the issue I'm facing.

I'll leave here a RequestId: -D83Zp68zdQQcXc4jTQxiw 

And my email is boh...@hipnode.com , we can continue the conversation via email (to keep it confidential, and I'll be able to share more private information )

Thanks again.