Apply for Basic Access Response

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Михаил Елисеев

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Apr 29, 2024, 5:19:10 AM4/29/24
to Google Ads API and AdWords API Forum
Hello, I submitted an apply for basic access but haven't received any response from support for more than 3 weeks now, and I try to apply another reqest , but still google ads team no respond more of one week.

Google Ads API Forum Advisor

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Apr 29, 2024, 5:32:07 AM4/29/24
to mihaik...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
  • Google Ads Manager Account (MCC) ID
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API. You can send the details via Reply privately to the author option, or direct private reply to this email.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIouR:ref" (ADR-00232974)

Thanks,
 
Google Logo Google Ads API Team


Михаил Елисеев

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Apr 29, 2024, 5:38:40 PM4/29/24
to Google Ads API and AdWords API Forum

Hello.
- My Google Ads Manager Account (MCC) ID: 919-348-4794
- Case ID generated from the compliance team: its not exist, because after the request of apply for basic access I don't received nothing answer till today (passed ~2 weeks). I have only this screenshot , its after to done application for rechieve basic token. Plese see screenshot below:request_google ads_basic.png 


понедельник, 29 апреля 2024 г. в 12:32:07 UTC+3, Google Ads API Forum Advisor:

Google Ads API Forum Advisor

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Apr 29, 2024, 9:05:41 PM4/29/24
to mihaik...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for providing us with the requested information.

++@Compliance team, please see the updated email from the user:
    • Case ID: No Case ID generated.
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