By reviewing your query, I understand that you are getting the error "UNAUTHENTICATED". Can you confirm if you have followed all the connectivity steps? For your reference, you may check on the
Ensuring connectivity guide.
If the issue still persists, kindly provide us with the updated complete API logs (
request and
response with
request-id and
request header) generated at your end to better assist you on this request.
If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides
Java,
.Net,
PHP,
Python,
Ruby or
Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.
You can send the details via
Reply privately to the author option, or
direct private reply to this email.