Can't create search campaign - "Changes Failed to Save"

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Mike Field (Drops_Mike)

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Apr 29, 2024, 2:57:56 AM4/29/24
to Google Ads API and AdWords API Forum
Hey all

I'm having a real frustrating time trying to create a new search campaign, and I've been at it for a few days now.

At the end of the process I get a "Changes Failed to Save" message in the bottom left of my screen.

There is no individual error message anywhere else in the other parts of the process, and I've tried removing and re-adding pics like I say in another message in this group.

I've tried refreshing the page, which ditched all the data from the campaign so I had to start again. This has happened 3 times now for different reasons - I saved all the details in a doc after the first time so less destructive!

From what I can see in the group and on reddit this is a really old issue that still hasn't been addressed - frustrating!!

Thanks, I hope to hear back from support. If this is the wrong way to do that then please let me know lol

Mike

Google Ads API Forum Advisor

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Apr 29, 2024, 3:03:44 AM4/29/24
to field...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly provide us with the Google Ads account customer ID so that we can route you to the appropriate support team. 
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIosQ:ref" (ADR-00232961)

Thanks,
 
Google Logo Google Ads API Team


Mike Field (Drops_Mike)

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May 3, 2024, 2:12:08 AM5/3/24
to Google Ads API and AdWords API Forum
Thanks for the response

Account is 194-827-7843

Thanks so much, I look forward to hearing back from you. I've been trying all week and still getting the same error.
Mike

Google Ads API Forum Advisor

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May 3, 2024, 6:21:31 AM5/3/24
to field...@gmail.com, adwor...@googlegroups.com
Hi,

Based on the Google Ads account ID that you shared, the best way to get more information about your issue is the Google Ads Help Center. You can also utilize the Google Ads Communities for additional support. 

If you have any questions about usage of the Google Ads API, please feel free to reach out.
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