Google Ads API Token Application No response

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Charlie Hastings

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Oct 25, 2023, 8:57:15 PM10/25/23
to Google Ads API and AdWords API Forum
Hi there, 

I have applied for basic access for the Google Ads API Token, over 3 weeks ago and have not had any form of feedback. Please assist as I cannot proceed any further without access. I have applied multiple times and tried following up via the Ads API compliance team contact form.

No case ID was given, and no confirmation mail was received. 

  • Google Ads Manager Account (MCC) ID: 449-550-9574   
  • Access level: basic access requested
Thanks
Charlie

Google Ads API Forum Advisor

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Oct 26, 2023, 3:08:48 AM10/26/23
to ads-api-compl...@google.com, cha...@honeygrid.ai, adwor...@googlegroups.com
Hi Charlie,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic access for the Google Ads API Token and are waiting for the update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 

@Compliance team, please confirm if you are able to assist in the below access request.
Summary:
The user has applied for basic access with the below details.
    • Google Ads Manager Account (MCC) ID:  449-550-9574
    • Cases ID:  The client informed that no case ID was generated.
    • Access level: basic access requested
      Do reach out to the Google Ads API support team for any queries related to the API.
       
      This message is in relation to case "ref:!00D1U01174p.!5004Q02pWNCU:ref"

      Thanks,
       
      Google Logo Google Ads API Team


      SuperMetrics bi

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      Oct 29, 2023, 8:49:58 PM10/29/23
      to Google Ads API and AdWords API Forum
      Charlie Hastings, 

      All good? Were you able to resolve the access issue? I've been trying to get the basic TOKEN for months and I haven't received ANY response from Google. When applying through the interface, no approval email arrives either. How can so many people go through the same problem and nothing can be done, right?

      Google Ads API Forum Advisor

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      Oct 29, 2023, 9:31:45 PM10/29/23
      to superm...@agenciamop.com.br, adwor...@googlegroups.com
      Hi,

      Thank you for getting back to us.

      I see that you have already raised this concern on another thread with the subject "no response for google ads api token application" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
      Message has been deleted

      Google Ads API Forum Advisor

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      Oct 30, 2023, 1:46:18 PM10/30/23
      to oili...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
      Hi,


      Thank you for reaching out to the Google Ads API support team.

      After reviewing your concern, I understand that your issue is that you applied for API - Basic Access, but you have not received any response.  Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
      • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
      @Compliance team, please confirm if you are able to assist in the below access request. Summary: The user has applied for API access with the below details.
      • Google Ads Manager Account (MCC) ID: 582-061-2017 
      • Cases ID: requested
      • Access type: Basic Access
      Do reach out to the Google Ads API support team, for any queries related to the API. 
       
      This message is in relation to case "ref:!00D1U01174p.!5004Q02q9BhU:ref"


      Thanks,
       
      Google Logo Google Ads API Team

       

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