Google Ads API Basic Access Delay

[Jacob Harper]

Hello, 

Hope you're doing well. I'm reaching out to ask for your help with my Basic Access API application under the MCC ID: 447-812-9157.

I filled out the form but haven't received a case ID or any response through any channel after waiting almost 2 weeks. This delay is affecting our client integrations.

I'd really appreciate any assistance you can provide. Thanks a lot in advance for your support and help!

Best regards,

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 447-812-9157.
• Case ID: Client says that they haven't received any Case ID

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPCLd:ref" (ADR-00231621)

Thanks,
 

Google Ads API Team