Can't create a test client account

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Manuel Finch

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Dec 19, 2023, 8:46:13 PM12/19/23
to Google Ads API and AdWords API Forum
Hello,

when being logged into Google Ads account as a test MCC account, and trying to create a test client account, I get a warning saying that I need to link a real existing account first, which needs to bethe following:
"This needs to be a Google Ads account that
has spent more than $1,000
has a history of policy compliance"

Is this for real? Do I need to connect my test account to a real quality account in order to create a new test clent account? Or is this an error/bug? Please adivise.

Once again, the steps to reproduce this isuue are the following:
1) I go and create a new Google Ads Test Manager/MCC Account (by following instrusction from here: https://developers.google.com/google-ads/api/docs/best-practices/test-accounts)
2) The Test Manager is being successfully created
3) After that I'm trying to add a new Test Client Account (by clicking  Accounts >  Create new account ) - and after that I see a message ssaying I cannot create it. Please advise.

Here's a screenshot for better understanding of what we're trying to achieve

Google Ads API Forum Advisor

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Dec 19, 2023, 9:06:16 PM12/19/23
to durma...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with "Can't create a test client account" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r2naH:ref"

Thanks,
 
Google Logo Google Ads API Team


Augustine Nkansah

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Dec 20, 2023, 12:35:15 PM12/20/23
to Google Ads API and AdWords API Forum
Kindly point me to this thread you have answered on. I need the details to solve this same issue I am having.

Google Ads API Forum Advisor

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Dec 20, 2023, 4:29:53 PM12/20/23
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Hi,

Thank you for getting back to us.

You may search with the subject line 'Can't create a test client account' in your mail.

Please find the information below which was provided on the other thread.

"By reviewing your concern, I understand that your concern is regarding the Google Ads account. Kindly note that the mentioned concerns are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. I would suggest you reach out to the Google Ads Product support team as they are better equipped to assist you on this."

Hope this helps.
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